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Every 100ms of checkout latency has a rand value attached

How we approach performance budgets on commerce platforms, and why design and engineering need to own it together.

Performance is usually framed as an engineering concern that design should stay out of. On commerce platforms, that separation costs money — every additional 100ms of checkout latency measurably increases abandonment.

The highest-impact performance decisions are made in design reviews, not sprint retros: how many form fields are on a checkout screen, whether product imagery is optimised before it's approved, whether a modal is really necessary at that step.

We set performance budgets alongside design specs at the start of commerce engagements — a maximum bundle size, a target time-to-interactive — and treat both as equally non-negotiable acceptance criteria.

The result is a checkout flow that feels fast because it was designed to be fast, not optimised after the fact.

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